
A Guide to online information
about:
Starting your Own Business
and Supply Chain Approach to Planning and Procurement Management
by
Bob Paddock
Are you tired of working
40 hours a week for someone who thinks knocking down cement walls between
rooms "will improve communications" among the staff, something
right from a Dilbert Cartoon?
Any logical engineer knows interruptions
are one of the most effective productivity killers around.
Tired of dealing with
an IT department that tells you to "live with the 'No Permission'
error" on the e-mail system that you are required to use to do
your job?
How many hours are you
willing to have your logic working for yourself? 80 hours, 100 hours,
more? In only 7 simple steps you can have your own e-Business.

So now that you have all
the answers on how to start your own e-Business, my work for this month's
Resource Page is finished, right?
In all seriousness, the
Netscape Small Business Page does have many useful items such as:
Owning a Successful Business - Do You Have What It Takes? - Look
at what it means to own a business, from sacrifices you'll have to make
to skills you'll need to succeed.
Owner's
checklist for starting a new business
(rtf
file to download)
You should study
this site well before taking the plunge.
What might e-commerce
look like in the future? Perhaps buzzsaw.com,
who is transforming the building industry online, gives us an example
of the future.
"Control
your costs and your profits will take care of themself." - Andrew
Carnegie, creator of the Steel Industry, circa 1860.
As an engineer working
for a contract manufacturer, I once had the audacity to question a management
policy about minimizing inventory. I wrote a rather lengthy memo
questioning the management policy of "buy only what you need when
you need it (Just In Time)" in relation to equipment setup times.
To add weight to my concerns, I spent some time searching out answers
to my questions about inventory stocking and how some big name players,
such as HP, do it.
The single one sentence
reply I recieved from the company's owner was, "You don't
understand cash flow."
I'm the type that tries
to seek out answers to things I don't understand. In seeking an answer
to learn about cash flow, I found the answer in my own hometown, and
most likely, so can you.
The local Chamber
of Commerce sponsors a program called "Project Start" a couple of
times a year.
"Project Start"
was a one night a week class for 12 weeks that gave a introduction to
small business management. They covered overviews of accounting,
cash flow, inventory management, personnel management, financing, marketing,
and, most importantly to us, how to find help to write a "Business
Plan".
The point I'm trying to
make is that Internet and High Tech are useful, but don't over look
old low-tech ways, such as the local phone book. The local people
can help you by pointing out any local or regional requirements, such
as taxes and licenses that you would be required to have.
Some of main points from
my Project Start class:
Everyone
wants "Angel Financing." That is, an angel from heaven drops
the money you need in to your hands just as you want it. It
almost never happens. To get financing, you're going to need
a sound Business Plan.
If an item comes in
your door, you need to raise its price going out by at least 33%
just to stay in business. This is to cover handling, overhead
(such as keeping the lights on and keeping the heat going). Nothing
at all about profit in there. The amount varies regionally and from
industry to industry.
When you go to a
financial institution to ask for money for your new business, ask
for at least twice what you think it is going to take.
It is much harder to get a second loan when you've underestimated
your need for cash, than it is to get all the cash up front.
You will underestimate your need for cash.
It may make more sense
to lease equipmentfor example your phone systemthan
to buy it outright, because this allows you to keep more of your
cash liquid and available for flow.
The financial institution
also wants to know, though they probably will not ask in so many
words, how much are you willing to risk. Are you willing to
put everything you own up as collateral? They want to know
how much it's going to hurt you, if you fail. If you
are willing to risk nothing, then they will probably risk nothing
on your new adventure.
Know where your customers
are going to come from. "Build it and they will come"
makes nice commercials, not profitable business.
Enough of my monolog. Let's
get on to those cool High Tech links, where you can learn about cash flow,
supply-chains, and starting up your new business.
Since the big news, and
perceived big money, is in Initial Public Offerings (IPO's), the best
place to start is with the official rules of the Securities
and Exchange Commission.
Introduction:
The Commission
administers Federal securities laws that seek to provide protection
for investors; to ensure that securities markets are fair and honest;
and, when necessary, to provide the means to enforce securities laws
through sanctions.
I know of one promising technology
that was put to death because the company's stock was not properly registered.
So if you have any inkling of someday doing an IPO, make sure you have
all your paperwork in proper form.
More links on Securities/Stocks/Finance/IRA's/IPO's
can be found here.
Federal Trade Commission
Introduction:
The objective
of the Federal Trade Commission is to maintain competitive enterprise
as a keystone of the American economic system, and to prevent the free
enterprise system from being fettered by monopoly or restraints on trade or
corrupted by unfair or deceptive trade practices. The Commission is
charged with keeping Competitive both free and fair.
More links on FTC related maters
can be found here.
The FTC of late has taken to policing web
sites for unsubstantiated claims.
Sometimes when I'm working
on these Resource Pages I come across some thing that leaves me to wonder,
"Why?" Such as when I came across
Funeral Rule (
16 CFR Part 453.pdf) on the FTC
site. If your business is going under, I guess they want to see
that it gets a proper burial??? [Actually it deals with the Funeral
Industry, an area of business that is growing instead of dying.]
The Internal
Revenue Service as an example of other
government information that is helpful. If
you want to see an example of how NOT to write a document then check
out United States
Code TITLE 26 - INTERNAL REVENUE CODE.

...Federal Gateway's picks of interesting
sites.
NIH-Guide
to Grants and Contracts Database provides free e-mail subscription.
Grants Net has
a solid introduction to the federal grant business.
U. S. Government and
Grant Resources good consolidation of same.
Financial Literacy -
Hot Sites Listing of quality financial sites.
CBDNet
key publication of federal contract activities with explanations.
Small Business Administration.
Bureau of Labor Statistics.
US Business Advisor.
Federal
Gateway to State and Local Government.
State and Local Government
on the Net
A Piper Resources guide to government
sponsored Internet sites.
Links to Small Business Marketing
Resources from
Arizona Small Business Resource.
Don't let the name mislead
you. The information is valid no matter where you are.
Since I'm located on the
Pennsylvania/Ohio border, I've used them more extensively. However,
each state has their own resources to help you get started.

"Start A Business"
in Pennsylvania
Internet Government
This web
site is the result of the first phase of the Commonwealth's ongoing
effort to make Pennsylvania the best and easiest state to open and operate
a business!
By visiting this one web
site, an entrepreneur can get state filing information and many of the
forms necessary to start a business, along with other helpful documents
and links.
Entrepreneur's Guide
Guide Part 1 - 52
Pages
Guide Part 2 - 50
Pages
An example of how a state
might be able to help you bring in new business:
Pennsylvania gives green
light to web collaboration project
Cot 20, 1999 --- Pennsylvania
has embarked on an initiative to push Web collaboration among industrial
and technology companies in its region. Dubbed "The Lightning Manufacturing
Project," the initiative counts Ingersoll-Rand, Lockheed Martin,
Cadence Design Systems and IBM among its early backers. The project
is the second such advance technology initiative unveiled by the state.
In June, Pennsylvania launched the "Digital Greenhouse," an effort to
bring next generation system-on-a-chip development to the state. This
new initiative applies what's being called a Virtual Corporation Management
System (CMS). The system provides an online forum for companies to collaborate
as "virtual corporations" for joint bids on manufacturing and design
contracts.
To make Pennsylvania the
national leader in job growth, Team Pennsylvania
serves as a catalyst to retain and create jobs through a partnership
of public and private sector leaders by identifying opportunities and
applying cutting edge technology to advance its mission.
"I'm from the government
and I'm here to help you!"

The Small Business know-how Resource

Are you making any of these
10 Deadly Small Business Mistakes?
The
Entrepreneur Test (quiz)
Do you have what it takes
to succeed as an entrepreneur?
The
Institute of Management and Administration publishes a broad range
of high quality information products for business professionals.
Their newsletters
and special reports offer "in the trenches" management advice.
Find out everything you
need to know to run a successful business.
Get advice from Prodigy members who have been there,
done that.
You need
ManagementLibrary.com to do your job, or to help you do your research.
It's filled with thousands of articles on the topic of business management
from a practical no-nonsense standpoint in categories like Human Resources,
benefits, compensation, corporate finance and accounting, law office
management, public accounting, safety and security, and more.
Financing:
The Fisher College of Business
has designed a site to assist you in gathering information on a wide
variety of financial topics such as
Venture Capital.

In the Small Business
Resource Center, Master Card
has assembled a host of valuable information on the key issues that
impact your business. The Center gives you instant access to Master
Card's years of business building experience and the solid expertise
of business publications and partners.
Don't overlook your closest
resourceyour Significant Other. For example, my
wife subscribes to a newsletter called The
Dollar Stretcher that has a lot of tips on doing a Home Business.
Remember that company
that started out in a garage?

The Dollar Stretcher, Inc.
The Dollar Stretcher
also has links to Bank Rate Subject Index
for small business.
Bankrate.comSM, an online publication of Intelligent
Life Corp., has a new feature:
Ask the Small Biz
Adviser
Every Wednesday
Stephen Windlass will answer your questions about starting and running
a small business. Check
out a past column.
Forbes has several items related
to getting your e-Business off the ground, as well as weekly updates
on what is happening in the Small e-Business world.
Looking
for a new business idea or partner? Go talk to one of your kids.
My partner, my father.
Never
too small for e-business.
Forbes Small Business Center,
an online resource for owners and managers of growing companies.
Business plans for the
new e-Conomy.,
which is continued
in Dos and
don'ts.
"Content
is king" Software to write your own
business plan is only as good as you are creative. "The software
should be used as a tool rather than a crutch." - Robert E.
Calem.
After your new business
is off the ground and going well, it is time to start thinking of Pension
Options to offer.
As a participating business
you get a tax break. You didn't really think your current employer
was giving you a
401k out of the goodness of their heart, did you?
Does your current employer
have a Byzantine Performance Appraisal System? The type where
if you worked 24 hours a day, 365 days a year, the highest yearly raise
you can get is 2.8%, while the rate of inflation is 2.6%.
When starting up your
new e-Business, you might want to consider other options.
For example in the book:
"Strategic Pay" by
Edward E. Lawler III
ISBN 1-55542-262-4
Mr. Lawler shows how organizations
can use pay systems as a strategic tool for improving organizational
effectiveness - rather than simply viewing pay as an unavoidable cost
of doing business.
Cynthia L. Sutton Ph.D. of Division
of Business & Economics
Indiana
University South Bend has written on
Pay-for-Performance Programs, and has links to other sites of interest
to us on the subject of Business Management.
Keep her advice in mind
at all times: "Leadership is the very heart and soul of business
management. No one really manages a business by shuffling the
numbers or rearranging organizational charts or applying the latest
business school formulas. What you manage in business is people."
Watson Wyatt's employer surveys
on Strategic
Rewardsý: Creating Financial Capital Through Human Capital
have consistently found that high-performing companies tend to better
align their reward plans with their business strategies.
It is important that employees
don't see Strategic Pay as an entitlement to "some extent" or to a "great
extent". Strategic Pay should be implemented as a reward to motivate
desired behaviors.
It is important that
all share equitably in any business venture. If the executives
are taking home six-digit salaries while the people building the product
and interacting with the customers are making minimum wage, you can
be sure that in the long term, the people most valuable to the company
will seek out greener pastures. They just might go off and start
up a new company as your competitor with their inventive ideas, which
could have been adding to your own bottom line.
Any policy you create
is bound to have side effects. Make sure you consider the side
effects before you implement your new policy, as it might cause problems
worse than the one that your new policy was meant to solve.
Supply-Chain:
Have you ever wanted to
do business with a company but you only needed a ten-cent part, while
they had a hundred-dollar minimum order? Did you ever wonder why
they had this policy to impede your progress?
Does your management insist
on using a MRP/ERP system that tells you to order a single SMT resistor
that cost 0.083 cents every two weeks? What does doing this really
cost your company?
Think about the old adage
"Time is money." It takes your purchasing department
just five minutes of their time, plus the phone charges, to get that
resistor on order for "Just-In-Time" delivery. Then
it comes in to your receiving dock, where it has to be inspected. Then
to your warehouse, where it gets checked in to stock. Then it
gets checked out of stock for the job to be built.
A minimum of five people
have just spent their time/your money on getting that one 0.083-cent
resistor.
Just because things like
inventory and inventory turns are easy to measure, does not mean your
company is maximizing its profits. Like Andrew
Carnegie pointed out more than hundred years ago, it is your costs
that need to be controlled, not your inventory. Maybe "you
don't understand cash flow," but you do understand cost control.
To measure your staff's productivity is not the same as to improve it;
"What you measure wrong, you manage wrong." - Bob
Lewis in InfoWorld.
Eric Raymond, a partner
in my own supply chain, from Pioneer-Standard told
me about their new partnership with Supplystream.
Supplystream
has come out with a line of tools that allow you to optimize the total
cost of ownership. These tools will let you find out what that
ONE 0.083 cent resistor really costs you to "own" it.
For example, AutoK is
an application tool to help materials managers create cost effective
supply chain strategies. Like other Supplystream Tools, AutoK
is designed around the principals of Activity Based Costing and helps
the user measure supplier total cost of ownership.
Supplystream
tools are particularly useful for measuring the value of services provided
by distribution. Supplystream's
supply chain management tool suite provides the user with a host of
powerful tools to measure and manage supplier value added services.
Their tools can answer
questions such as, is a $1 IC from a vender that adds no value cheaper
to own than the same IC for $1.10 from a vender that will keep stock
for you on their shelf?

HP Journal
The Supply Chain Approach
to Planning and Procurement Management by Gregory A. Kruger.
The supply chain approach
models stochastic events, influencing a manufacturing organization's
shipment and inventory performance in the same way that a mechanical
engineer models tolerance buildup in a new product design. The objectives
are to minimize on-hand inventory and optimize supplier response times.
Appendix I: Derivation
of the Standard Deviation of Demand Given an R-Week Review Period -
fe97a6a.pdf (18K)
Appendix II: The
Expected Value and Variance of On-Hand Inventory when there are no Restrictions
on Minimum Buy Quantities - fe97a6b.pdf (26K)
Appendix III: The
Expected Value and Variance of On-Hand Inventory when there Are Restrictions
on Minimum Buy Quantities- fe97a6c.pdf (22K)
Appendix IV: Incorporating
SRT (Supplier Response Time) into the Safety Stock Calculations- fe97a6d.pdf (35K)
Appendix V: Derating
the Service Level to Account for Reduced Periods of Exposure to Stock-outs
as a Result of Minimum Buy or Economic Order Quantities- fe97a6e.pdf (15K)
Appendix VI: Estimating
Weekly Demand Uncertainty from Monthly Data - fe97a6f.pdf (14K)
Appendix VII: Adjusting
Safety Stock to Account for Yield Loss - fe97a6g.pdf (41K)
Additional information about
Supply Chain Technologies can be found HERE.

Supply Chain.
The
supply chain is about the seamless interchange of business information.
About linking every company's internal operations with those of its
customers and suppliers. In the supply chain, every business function
is integrated and interdependent. Products and services become part
of an infinite cycle of informationwhere each transaction begets
a dozen more.
You don't have to look
far to see the supply chain building. It permeates the core cycles of
every profit center. Raw materials, manufacturing, warehousing, and
distribution... right through transportation logistics. And even as
these systems become more automated, they're being interfaced directly
with corporate enterprise information systems.
The benefits of supply
chain management are spreading throughout every corner of the economy,
It's an unstoppable wave that demands a new level of technological sophistication
from businesses of every size and description.
Gaining entrance to the
new supply chain economy requires a basic set of enabling technologies
that demand data capture systems. Achieving success requires managing
these technologies more efficiently than competitors.
Click here to
subscribe to Supply Chain NewsLink, ID Systems weekly e-mail headline
summary of the latest supply chain trends, new products, and industry
news covered in IDSystems.com's E-News section. You can also subscribe
to the monthly print version of ID Systems magazine.
http://www.idsystems.com/reader/white/index.htm
Unleashing
Engineering Information to the Enterprise
to
Speed Time-to-Market
Stacey
Lawson, Parametric Technology Corp.
Collaborative Engineering: Using E-Business for
Increased
Design Innovation
Rishi
Madobusi, IBM Corp.
Commonwealth of Pennsylvania
Enterprise Resource Planning (ERP) Initiative.
Niku
delivers enterprise-class applications to help source and manage your
talent, provide for project collaboration, capture and share information,
and automate the basic business process, through a browser.
The right advantage for
your growing business from IBM.
Take care of your business
- -
on the web.
"They have what you
need for e-business Solutions".
The IBM
Small Business Assistant step-by-step guide helps you find the right
solution for your business.
Prodigy Biz gives you all the tools you need to master your
business, and will help answer your questions.
Small Biz Web Sites
on the Rise, Yet Many Owners Slow to Embrace the Internet -
Prodigy Reveals Results of Nationwide
Small Biz Study.
Some companies mandate
that they will only do business with a company that is "ISO9000
certified". So your small startup needs to keep this
in mind when setting up shop. It is easier to start out a new
company and meet ISO9000 requirements than it is to get "buy in"
from those entrenched in Status Quo in an established companyif
you start from the very beginning of your operation.

http://www.iso.ch
The International Organization for Standardization
(ISO) is a worldwide federation of national standards bodies from
some 130 countries, one from each country.
The mission of ISO is to promote
the development of standardization and related activities in the world
with a view to facilitate the international exchange of goods and services.
A common misconception is that the
letters I-S-O are an acronym of International Standard Organization,
when in fact, "ISO" is the short form of the organization's
proper name. It is derived from the Greek isos, meaning "equal",
which is the root of the prefix "iso-" that occurs in a host
of termssuch as "isometric" (of equal measure or dimensions)
and "isonomy" (equality of laws, or of people before the law).
ISO, as a proper name, was chosen to prevent problems with translations
of acronyms into different languages.
Most of us have run into a manager
or organization touting "ISO 9000" as the solution to all
product quality problems, and "ISO 14000"
as the solution to all environmental, 'Green',
problems. In ISO's own words, they want to put an end to company
statements that imply that ISO 9000 signifies product quality or that
ISO 14000 means that a product is "green".
See their How to avoid
false ISO 9000 and ISO 14000 claims leaflet if you would like to
know more.
ISO 9000 and ISO
14000 are what is known as "generic management system standards".
"Generic"means that the standards' requirements can be applied
to any organization, regardless of the product it makes (or whether
the "product" is actually a service activity). "Management
system"refers to what the organization does to manage its processes.
If your "Management system"
says that you can make lifejackets out of cement, and all of your Work
Instructions have been properly audited and signed per the ISO 9000
guide lines, then your product is ready to ship, even though it would
kill anyone foolish enough to use such a product. The next time
you hear some one tout ISO 9000 as a quality system, find out what they
really mean.
ISO 9001 - 1994 Quality systems - Model for quality assurance in
design/development, production, installation, and servicing.
ISO 9002 - 1994 Quality Model for quality assurance in production
and installation.
ISO 9003 - 1994 Quality systems - Model for quality assurance in
final inspection and test.
There are four news sources
I use to keep up with the minute-by-minute changes of eCommerce:
CIO WebBusiness
- Strategies for Using the Web in Business.
NEWSBYTESý -
Example:
Poll Reveals
Lack of E-Relationships. A poll suggests that many online
retailers will miss an opportunity to establish long-term relationships
with customers.
Network Computing -
Example:
Simplicity
Lies at the Heart of iPin's New Online Payment Scheme.
Internet Week -
Example:
Bowstreet's
Web Automation Factory Leverages Directories And XML.
Bowstreet is also leading the push
toward the Directory Services Markup Language (DSML) standard,
which leverages the power of XML to mediate
differences between proprietary directory structures.
XML and its relations are rapidly becoming
the language of e-commerce.

The World
Wide Web Consortium is where you can keep up with the recent developments
in XML. If there is enough interest, XML might be worth a Resource
Page of its own. Let me
know.
Is buzzsaw.com what e-commerce might
look like in the future?
buzzsaw.com is the building design and
construction industry hub that delivers integrated business-to-business
collaboration and e-commerce services for everyone in the building industry
that needs a faster, more profitable way to work.
buzzsaw.com provides the building
industry with integrated offerings for design collaboration, bidding,
construction administration, and buying. In addition, buzzsaw.com fosters an online community
for information exchange by providing industry contacts, relevant reference
material and sources, pertinent news, and other services tailored to
the needs of building professionals around the world.
By offering a broad array
of basic services (including project hosting) at no charge, buzzsaw.com
is transforming the industry. With its intuitive tools and resources,
buzzsaw.com makes it easy for
everyone working on a building project to participate online.
Because of all of the
legal requirements of starting a new business, I'll leave you with one
last parting thought from Shakespeare -
2 KING HENRY VI Act 4, Scene 2; Blackheath.
DICK, the butcher:
"The first
thing we do, let's kill all the lawyers."
The fact that an
item is listed here does not mean we promotes its use for your application.
No endorsement of the vendor or product is made or implied.
If
you would like to add any information on this topic or request a
specific topic to be covered, contact Bob
Paddock.
Circuit Cellar
provides up-to-date information for engineers. Visit www.circuitcellar.com
for more information and additional articles.
ýCircuit Cellar, The Magazine for Computer Applications. Posted with
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