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Getting the Most Out of Your New Product
Ideas
by George
Martin
Start ı Another
One Bites the Dust ı A Plan of Action
ı Running with a Good Idea ı Sources
and PDF
My motherıs home has electric hot-air
heat/air conditioning unit. It was built when electric homes received
a discounted electric bill. The AC failed recently, so I started calling
around to get an estimate on what it would take to either fix or altogether
replace the AC. It was nearly impossible for me to get anyone to come
out and look at the system. Apparently, because Iım not an oil customer,
I donıt appear in anyoneıs computerized system. I finally got one
oil company to send out a service man, but that was only because I
gave them my credit card number first. Ninety-five dollars bought
me a service man to come out and tell me itıs broken, a fact I already
knew, so Iıll consider whether or not that bill will be paid.
Starting again, this time I asked for
a quote on a new heating system. Out of the many calls I made, only
one supplier returned my call. He was organized, efficient, and knowledgeable,
and his company is installing a new system today.
I write about this not to air my complaints
but to ponder a questionıwhy did all the companies that have ads in
the yellow pages and offer 24-hour service fail to even take the opportunity
to quote my project? Are they too busy or just not organized? Is there
no profit in my project?
I could go on, but my point in all this
is to ask you one questionıdid you or your company pass over any opportunities
last year? Did you look at everything that came across your desk?
Did the receptionist misplace any calls? How much is that one extra
customer worth today? When times are good, I think we overlook some
important opportunities.
The electronics industry is in the tank.
Itıs seeing one of the largest declines ever recorded. The senior
members of our group will be familiar with these declines and know
how to get through them. However, it doesnıt make much sense to worry
about the decline now, because it will be over soon anyway. But because
we are where we are, letıs talk about new products. Itıs a great time
to think about them and perhaps even build some prototypes.
Iım sure each of us has said "I
wish there was aı." But, how many of those ideas have actually
come to fruition? Here are a few of the products or ideas that I have
come across in the past.
NEXT
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